We understand that you may prefer to have one point of contact for any questions or requests you may have. So, you, (upon request) can have one dedicated manager that works directly for you and your home. Think of your property manager as your Home’s Concierge and utilize him or her for all of your home’s needs.
|Monthly Rent Collection: We ensure timely collection of rent and provide residents multiple payment options including automatic check draft, credit card payments, traditional mailed payments and cash.
Monthly Bill Payments: We pay your monthly bills.
Emergency Repairs: When emergencies arise we coordinate the repair with an approved vendor.
Scheduled Maintenance: You may schedule any maintenance necessary and we ensure your property is maintained accordingly and timely.
Reporting: Monthly owner activity statement – This statement provides information including but not limited to rents received, reserve account balance, monthly expenses and fees paid.
Resident Services: Online Tenant Portal – Online Rental Payments – Submit online service requests and check status update – 24 hour emergency notification phone system.
Move-out Coordination: We meet the tenant at the property to conduct a move-out inspection, collect keys, and to secure the property.
Prepare the property for lease: We arrange any cleaning or services needed to prepare the property for re-occupancy.